Your well-being is our priority

Responsible Gaming — play safely and healthily at km8

Gaming should be a source of joy — not stress or problems. km8 wants you to always have fun, stay safe, and know your limits.

Set Limits
Self-Exclusion
Session Timer
24/7 Support
What does Responsible Gaming mean?

Online gaming is a form of entertainment — just like watching a film or hanging out with friends. Problems arise when someone starts taking it too seriously, or keeps playing in an attempt to recover money they've lost.

Responsible Gaming at km8 means knowing when to stop, how much to play, and how much BDT is safe to spend. km8 provides a range of tools and features to help you stay in control throughout that process.

Problem gaming can affect anyone, regardless of age, profession, or background. Seeking help at the right time is the smart move. km8 is always here for you.

km8's commitment: We want every player to start a session with a smile and finish with one. Gaming without enjoyment has no value.
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Is gaming right for you?

Gaming is for those who play for fun, stay within their limits, and can move on without despair after a loss.

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Warning Signs

Chasing losses, spending beyond your budget, or gaming without your family's knowledge — these are warning signs.

km8's Responsible Gaming Tools

These features can be activated at any time from your account settings

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis.

  • Daily limits take effect immediately
  • Limit reductions take effect instantly
  • Increasing your limit requires a 24-hour wait
Loss Limit

Decide in advance how much you can afford to lose within a given period.

  • Daily / Weekly / Monthly options
  • Play stops automatically when you reach your limit
  • You will be notified
Session Timer

Set how long you want to play in a single session. When time is up, you'll receive a break reminder.

  • From 30 minutes to several hours
  • A reminder will appear when your time is up
  • Decide your next steps yourself
Self-Exclusion

Lock your own account for a set period of time. No one can override it but you.

  • From 1 week up to 5 years
  • Login is not available during this period
  • A permanent closure option is also available
How to Recognize Problem Gaming

Many people don't realize gaming is having a negative impact on their lives. Ask yourself the questions below — if you answer "Yes" to more than three, it may be time to seek help.

1

Are you playing again to try to win back what you've lost?

2

Do you lie to family or friends about your gaming?

3

Does thinking about gaming interfere with your work or sleep?

4

Do you keep coming back even when you've tried to stop?

5

Are you borrowing or collecting money outside your budget to play?

6

Do you feel anxious or irritable when you can't play?

7

Are you spending less time with family or friends because of gaming?

More than three "Yes" answers Please contact km8 support or activate self-exclusion. We are here to help.
Build Healthy Gaming Habits

Responsible Gaming isn't about avoiding games — it's about playing the right way. Following the habits below will keep gaming enjoyable at all times.

Set a budget before you play

Decide the maximum amount of BDT you'll spend before you start playing. Don't go beyond it.

Set a Time

Set a fixed time each day for gaming. Don't let it spill over into other areas of your life.

Play with an entertainment mindset

Don't expect to earn an income from gaming. Think of a win as a bonus, and a loss as the cost of entertainment.

Take regular breaks

Take at least a 10–15 minute break every hour. Get up, drink some water, and rest your eyes.

Be open with your loved ones

Don't hide your gaming from family. Keeping them informed means they can support you and help keep you accountable.

Why is km8 a leader in Responsible Gaming?

What we do to support our users' well-being

Age Verification System

Age is strictly verified during registration and KYC at km8. No one under 18 can access or use an account under any circumstances.

Automatic Detection

Km8's system can detect unusual gaming patterns. If suspicious activity is identified, we will reach out to you proactively.

Bangla Support

Km8's Bangla-speaking support team is available 24/7 if you want to talk about a gaming problem. No judgment — just support.

View Gaming History

You can view your full gaming history, deposits, and withdrawals at any time from your account.

Cooling-Off Period

You can take an immediate break of 24 hours, 48 hours, or 7 days. Your account will be inaccessible during this period.

Educational Resources

Km8 regularly publishes resources on Responsible Gaming. Read our guide to learn how to play in a healthy, balanced way.

How do I set limits?

Setting limits on your km8 account is quick and easy.

1
Log in to your account

Log in to km8.ceo and click your profile icon in the top right corner.

2
Open Account Settings

Go to the "Responsible Gaming" section.

3
Choose the tool that works for you

Deposit limit, loss limit, session timer, or self-exclusion — activate whichever tool you need.

4
Save

Changes take effect immediately once saved. Contact support if you encounter any issues.

Need Assistance? If you run into any issues with your account settings, reach out via km8's live chat for assistance — we'll help you get everything set up.
Common questions about Responsible Gaming

Frequently asked questions on this topic

No, your balance is fully protected. Once your self-exclusion period ends or your account is reactivated, you can withdraw as normal. km8 never deducts your balance due to self-exclusion.

Lowering your limit takes effect immediately. Increasing it, however, requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

Not directly, as protecting the account holder's privacy is essential. However, if a family member has concerns, please contact our support team — we can offer guidance and mediate if needed.

No. Asking for help is a sign of courage. Talking to km8 support about Responsible Gaming will have no negative impact on your account. Your account will only be restricted if you personally request self-exclusion.

Yes. The World Health Organization (WHO) recognizes Gaming Disorder as a mental health condition. It is not a character flaw — it is a treatable problem. With timely help, a full recovery is possible.

Need help? You don't have to face this alone

There's no shame in talking about a gaming problem. km8's support team will listen and help without judgment.

Via Live Chat Talk to us in Bangla — 24 hours a day, 7 days a week

Play responsibly, stay happy

Gaming at km8 is about more than winning or losing — it's about enjoying the experience. Have the best time while staying within safe limits.

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